Frequently Asked Questions
Getting Started
What makes Skyden different?
Skyden stores flights on your device first, works offline, and backs them up automatically. You can keep reading and exporting your logbook without an active subscription.
Is my logbook data safe?
Yes. Skyden stores your flights locally, encrypts them, and backs them up automatically. If you lose a device, you can restore the backed-up records on another one.
Does Skyden work offline?
Yes. You can log flights, review your hours, and access your data without any connection. Changes sync automatically when you're back online.
Does Skyden sync across devices?
Yes. Your logbook syncs across your Apple devices. Log a flight on your iPhone, then review it on your iPad, with records available offline on each device.
Which devices does Skyden run on?
Skyden runs on iPhone, iPad, and Mac computers with Apple silicon. Your logbook syncs across all of them.
Features
Can I import my existing logbook?
Yes. Skyden imports from Carnet.aero, FlightLog, FlyLog, ForeFlight, LogTen, PILOTLOG, and Swift. It also imports flights from ASL Airlines, Avion Express, British Airways (EuroFlyer), easyJet, Leon, Ryanair, and Volotea. Open the Resources tab and tap Import.
Can I import flights from a spreadsheet?
Yes. Download the CSV template, fill it in using the field guide, then import the file from Resources > Import > Skyden CSV Template.
Can I export my logbook?
Yes. Skyden exports PDF logbooks for EASA FCL.050, FAA CFR 61.51, TCCA Canada, UK CAA CAP 407, JCAB Japan, UAE GCAA, and CASA Australia.
Can I add photos and videos to a flight?
Yes. Long-press a flight in your logbook and choose Add Photos or Video. You can also add them while logging or editing a flight.
Pricing & Subscription
What happens if I reach the free limit?
Your first 20 flight hours are on us with all features unlocked. Once you've used them, subscribe for 79.99€/year or 9.99€/month to keep logging unlimited flights. Your data stays accessible even if you don't subscribe.
What happens to my data if I stop paying?
Your data stays yours. If your subscription ends, you keep read-only access to every flight you've logged. To log new flights, resubscribe.
Do I need a credit card to start?
No. Download Skyden and log your first 20 flight hours without entering any payment details.
How do I manage my subscription?
Tap your profile picture to open Settings, tap Skyden Pro, then tap Manage. From there you can review or cancel your plan. You can also manage it in your iPhone's Settings app: tap your name, then Subscriptions.
How do I restore my purchases?
If Skyden doesn't show your Pro subscription, tap your profile picture to open Settings, then tap the Skyden Free row. On the screen that opens, tap ••• and choose Restore purchases. Make sure you're signed in with the Apple ID you used for the original purchase.
Account & Privacy
Where is my data stored?
Your flights are stored on your device first. They are also encrypted and backed up automatically to servers located mainly in the European Union.
How do I delete my account?
Tap your profile picture to open Settings, tap your name, then Manage Account > Delete Account. You need an internet connection. Deleting your account does not cancel your App Store subscription, so cancel it first. Export your logbook beforehand if you want to keep a copy.
Troubleshooting
What if I'm missing flights on this device?
Your flights are backed up. Tap your profile picture to open Settings, go to Backup > Troubleshooting, and tap Start Restore. Skyden downloads your backed-up flights and merges them with this device.
Why isn't my data syncing?
Skyden syncs automatically when you are online. If changes are slow to appear, check your connection, then tap your profile picture to open Settings, go to Backup, and tap Sync Now. Keep the app open until the sync finishes.
I logged a flight but it disappeared?
This is rare, but it can happen if the app closed before the flight synced. In Settings, go to Backup > Troubleshooting and tap Start Restore to recover backed-up flights. If the flight never synced, you may need to log it again.
How do I report a problem?
Tap your profile picture to open Settings, then Help & Support > Report a Bug. The email it prepares already includes your app version, iOS version, and device, so you only need to describe what happened. Screenshots help.
Log your first flight
Skyden protects your hours, your career, and every flight you log. Your first 20 hours are on us, no card required.
Try Skyden Free