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Frequently Asked Questions

Getting Started

What makes Skyden different?

Skyden stores flights on your device first, works offline, and backs them up automatically. You can keep reading and exporting your logbook without an active subscription.

Is my logbook data safe?

Yes. Skyden stores your flights locally, encrypts them, and backs them up automatically. If you lose a device, you can restore the backed-up records on another one.

Does Skyden work offline?

Yes. You can log flights, review your hours, and access your data without any connection. Changes sync automatically when you're back online.

Does Skyden sync across devices?

Yes. Your logbook syncs across your Apple devices. Log a flight on your iPhone, then review it on your iPad, with records available offline on each device.

Features

Can I import my existing logbook?

Yes. Skyden imports from ForeFlight, LogTen, PILOTLOG, and other logbook apps. It can also import flight records from supported airlines, including Ryanair.

Can I export my logbook?

Yes. Skyden exports PDF logbooks for EASA FCL.050, FAA CFR 61.51, TCCA Canada, UK CAA CAP 407, JCAB Japan, UAE GCAA, and CASA Australia.

Pricing & Subscription

What happens after the free trial?

Your 7-day free trial unlocks every feature. After it ends, subscribe for 79.99€/year to keep logging unlimited flights. Your existing data stays accessible even without an active subscription.

How do I manage my subscription?

Open Skyden, go to Settings, tap on the Skyden Pro row, then tap Manage Subscription. From there you can view your billing date, change your plan, or cancel. You can also manage subscriptions through Settings > Apple ID > Subscriptions on your device.

How do I restore my purchases?

If your Pro subscription is not showing, go to Profile > Subscription and tap "Restore Purchases". Make sure you are signed in with the same Apple ID used for the original purchase.

Troubleshooting

What if I'm missing flights on this device?

Your flights are safely backed up. Go to Backup & Restore and tap 'Restore from Backup' to download all your data and merge it with this device.

Why isn't my data syncing?

Skyden syncs automatically when connected to the internet. If you notice delays, check your connection, then use 'Sync Now' in the Backup section. Keep the app open until sync completes.

I logged a flight but it disappeared?

This is rare but can happen if the app closed before syncing. Use 'Restore from Backup' to recover any backed-up data. If the flight was never synced, you may need to re-enter it.

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